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Subject: Tracking Number Already Added to the Order

Dear eBay Support Team,

I recently created a new seller account and shipped my first item. I have already added the tracking number to the order, and it is visible in the order details.

However, I received an email asking me to add the tracking number before March 15 to avoid selling restrictions. Since the tracking information is already attached to the order, I am not sure what additional action is required.

Could you please review the order and confirm that the tracking number is correctly registered in the system, and advise me if there is anything else I need to do?

Thank you for your assistance.

Kind regards,

[Your Name]

[eBay Username]