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Your payouts are currently on hold because your eBay payment account is restricted. A U.S. Court has directed eBay to freeze your account. Please reach out to plaintiff’s attorney at [email protected] for more information and to resolve the matter. Court Order Details Court: U.S. District Court for the Northern District of Illinois Plaintiff: Heifeng Zhizao (Shenzhen) Technology Co., Ltd. d/b/a BebirdTrademark/Copyright/Patent at issue: U.S. Patent No. D972900 and U.S. Patent No. D974,856 (ear wax removal device)Court Case Title: 23-cv-3301; Heifeng Zhizao (Shenzhen) Technology Co., Ltd. d/b/a Bebird v. The Partnerships and Unincorporated Associations Identified on Schedule “A” eBay did not decide to freeze your account, it was ordered to do so by a judge. Please understand that eBay cannot release this freeze on your payouts until we receive instructions from the plaintiff’s attorney, or we receive a copy of a notice of dismissal or satisfaction of judgment that has been filed with the court. This matter must be resolved with plaintiff’s attorney or defended in court. Plaintiff’s attorney can be contacted at the above email address. An attorney can explain to you how to defend the lawsuit in court. If you have not heard from plaintiff’s attorney after 5 days, we will be happy to request they respond to you. If you need us to reach out, please contact [email protected]. If you have any concerns or questions, click Help & Contact at the top of most eBay pages.We hope that your future experiences on eBay are pleasant and successful.Sincerely,eBay Trust & Safety team
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